01
You get in touch
Send the form, call, or email — whichever suits. Tell us roughly what you're dealing with; you don't need a spec written.
Get In Touch
Let's TalkAbout Your Project.
Whether you're upgrading a legacy system, planning a new build, or looking for a trusted integration partner.
We typically respond within one business day. Prefer to talk? Call (718) 412-9900.
What Happens Next
From First Messageto Written Proposal
No call center, no qualification script, no chasing. Four steps, and you speak to the same person throughout.
02
We respond
Typically within one business day. If it's urgent, say so and call — someone will pick up.
03
Free site survey
We walk the space, look at what's already installed, and ask questions. No cost, no obligation, and no pressure if the timing isn't right.
04
Written proposal
Scope, equipment, labor, and any ongoing service — in writing, with no hidden costs and nothing assumed.
Before Your Survey
Helpful, But NotRequired
None of this is a prerequisite — plenty of clients start with “something isn't working and I don't know why.” It just makes the first visit more productive.
Floor plans, if you have them
Useful but not required — we can work from a walkthrough. Anything you already have saves time.
What's installed today
Platform names, rough age, and what's actually failing. “The cameras are old and half don't record” is a perfectly good starting point.
Rough scale
How many doors, cameras, or rooms you're thinking about. An approximate number is fine; the survey establishes the real count.
Timeline and constraints
Move-in dates, event dates, landlord or building-management requirements, and any compliance obligations you're working to.
Questions